City of Saginaw, Michigan

JULY 2, 2021 SAGINAW, MI – The City of Saginaw would like to share the results of the
successful 3-day Utility Payment Assistance Collaborative Event held at City Hall from
Wednesday, June 30 through Friday, July 2.

Throughout the 3-day event, over 300 residents visited City Hall and received
financial assistance through the funding provided from the United Way of Saginaw County or Saginaw Community Action Center. The city also assisted several other residents with their water account over the phone.

Mayor Brenda Moore assisted with the event and made herself available throughout
the week to answer questions from citizens. “The collaborative events this week helped
direct citizens toward the available assistance and assist them with the application process.

This was an amazing effort on everyone’s part.” said Mayor Moore. “I’m glad that the city
could be the channel to connect so many citizens to the local organizations that have the
funding available to assist them.”

The city has paused water shut offs until July 15 so that citizens could apply for assistance and partner organizations can process the applications. In lieu of shutoffs, City of Saginaw Maintenance and Service personnel will be distributing tags to homes that are in danger of shutoff along with information on how these residents can apply for assistance.

Councilwoman Annie Boensch, who worked to coordinate the 3-day event at City Hall, commented on the successful collaborative effort “The events this week at City Hall helped to streamline the process and were an easy way for citizens to work with the local representatives from community organizations, apply for the assistance, and avoid water shutoff. Special thanks to City staff for all of their assistance this week.”

Any citizen that was unable to attend this week’s event can still apply for assistance by contacting:


City utility customers may also contact Water Billing customer service at 989-759-1450 to make payment arrangements during business hours of 8:00 a.m.-4:00 p.m., Monday through Friday.

Mayor Moore encouraged citizens struggling with their water payments to take advantage of the state and federal funding that has been provided to these community organizations. “These resources have been provided for our partner agencies to respond to the needs of our community. If someone could not make it here to City Hall this week for the event, they simply need to call 2-1-1 to get the process started.”

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